What Our
Clients Are Saying
Widely respected by his many clients, THE HERO TEAM is an industry leading real estate broker who offers unparalleled service and expertise.
"I had long planned to use a real estate broker friend of mine to help buy my house, but after meeting and getting to know Felix it was clear to me he would be my agent. Before I started the process I referred my boss to him and they were extremely grateful and happy using him. So we asked him to be our agent and he went to work. If you want a hands off agent Felix isn't for you, he is very active. Within minutes we were connected with him online and using home search tools. He listened carefully to what we wanted and we were getting daily search results, he'd send us homes he found and we'd send him ones we liked. I think he works almost 24/7 because he answered every call and responded to every text immediately. It was also really easy to schedule time to see homes and he was patient while we figured out the market. He helped us set expectations and even gracefully mediated arguments between me and my wife. All this was nice, but for my money the real magic started when we found the house. We found a house out of our price range, but he helped us negotiate an offer well below asking and we got under contract. From there he did everything communicating and managing the process with our mortgage broker, loan processor, home inspector, appraiser, the title company and the sellers agent. He made sure all dates were met and made sure if anything needed to be done we knew what and when. I cannot over estimate how easy he made this process for us. At one point I wasn't sure I had the best loan offer and he even got us pre approved with another lender as a backup, which we didn't need. Because he helped us stay on top of everything our closer thanked us for having one of her easiest closings, but it wasn't because of us it was because of our wonderful agent and now dear friend Felix. I haven't spoken to him about this, but I'm pretty sure he believes his purpose in life is to help people realize their real estate dreams. So he focuses on doing that for his clients, not on how much money he will or won't make. Honestly I'm blown away by what and how he did for us. I could not recommend him more, I know you'll be happy with him. Good luck!"
- Jeffery / Tonya L
"Felix and the Hero team are great! They are professional, friendly, and above all, excellent realtors. The whole process with him was a breeze from start to finish; he listened to our needs, found us exactly what we were looking for, negotiated a great deal, and we closed without a hiccup. During the two years we spent restoring our turn-of-the-century home and Felix was always on hand with excellent advice and huge network of contractors who could perform any type of work needed on the property. When it came time for us to sell our property, Felix had a cleaning service, a handyman, and a staging consultant put the final perfect touches on the house. During the sale process, Felix was a shrew negotiator, a tireless deal-maker, and he kept everyone and everything on-track and moving forward. I would whole heartedly recommend Felix and the Hero Team, in fact, I’m already working with them again. "
- William M, Seller
"Felix and his team have been tremendous to work with. I first met Felix buying my first property just over two years ago. It was a flipper house, so it needed a lot of work. The buying experience was very smooth, but I have already commented on that… The renovation and after the selling part of this property are more relevant to speak of.
Over the last two years Felix was involved with the process in so many different ways. From helping us with visionary ideas on how to make the house better and more desirable for a young family, to actual construction work, to contractor recommendations, to negotiations – the list goes on and on. His efforts really show with the personally tailored experience. During the listing phase Felix involved a handyman, a cleaning crew, a photographer and a stager in a seamless process. His partner Jesse exemplifies the same qualities, and together they make a great team! Over the years we build a friendship based on help, trust and honesty that will last a lifetime. "
- Iassen V. Seller
"I contacted Jesse about selling my house after a referral from a mutual friend. It needed some work to get ready for a competitive market during the slow season of home sales. Jesse quickly helped identify areas that needed improvement, provided contacts for professionals to help complete the work and did a great job of helping to manage the work prior to going on the market. Once completed, we were able to have a few ‘pre-market’ showings, one of which made an offer well above asking price before the home had even been advertised. Once under contract, Jesse and his team kept the short closing time on schedule even through the holiday season, working through an inspection objection and helping out with numerous odds and ends along the way. Jesse and his team went far above and beyond what can normally be expected from a real estate agent and I would happily recommend the HERO team to anyone looking to buy or sell a home!"
- ADaniel S.
"We have worked with Felix on 3 different occasions, and each of them has gone wonderfully. Felix has been amazing to work with, very professional and extremely accommodating to our schedules and time frame. He is very detail oriented and is always sure that we, whether as buyers or sellers, are 100% aware of all the ins and outs and completely satisfied with the deal at hand. Not only is he very skilled in the Real Estate market, but he is a genuinely respectful human being and very easy to talk to. He represents his clients with integrity and expertise. I have recommended him to several of our friends, and they too have all been extremely satisfied with his work. We will continue to work with Felix in the future and continue to recommend him as well.
Thanks Felix!! "
Thanks Felix!! "
- Kindra G.
"Felix, Just wanted to write to thank you for helping to sell my house in Roxborough Park. It was a pleasure working with you. Your attention to all the details and most importantly your honesty and consistency throughout the
whole process was much appreciated. All I had to do was pack the house up and sign the closing papers. I would be happy to speak with any clients who have questions about your work. Sincerely, Linda Bassin former client and owner of 5811 Raindance Trail Roxborough Park, Co 80125. "
- Linda B.
"Here is what you can expect with Felix Luck and his team - Denver Real Estate Heroes: professionalism, enthusiasm, and dedication. Felix and his team made the entire process so stress free and enjoyable, which is very unexpected when dealing with such a crazy Denver market! He really does go above and beyond for his clients, and was even responding to messages and texts after hours to set up showings the next morning! After the inspection, I requested about $1500 from the seller for various repairs, and Felix ended up getting $1900 back from the seller instead, what a great surprise! He also pays for a one year home warranty, a professional cleaner, a handy man for 24 hours, and the inspection! I had never known a realtor to do this, but it comes complimentary with his Denver Real Estate Hero team. 5 stars, hands down. "
- Stefanie T.
"Jesse has proven to be one of the best agents we've ever worked with, and we have used and been involved with several. Jesse was able to negotiate with skill on our behalf with several difficult agents. Believe me, not all agents are created equal! Not only did he help us, but he puts all persons involved in the transaction at ease with his knowledge and easy demeanor. Forceful when needed to be, but a great guy to be around. If you're looking for an agent, look no further. We will absolutely use Jesse again on future deals."
- Scott F.
"I want to give a BIG shoutout to my rockstar Realtor, Felix. He and Jesse stood by my side for almost a whole year of searching for my first home. Over that time, I viewed many homes, made several offers, got under contract and walked away - and all the while, Felix remained confident that I would find the perfect home for me. Through the process, none of my questions went unanswered, every step was thoroughly explained, and I did not have to worry about a thing. When I finally found “the one,” the closing went smoothly and it helped a lot to have the Hero team credit me back the money I paid for my inspection and cover my warranty. I would recommend Felix to
anyone, but especially those who might consider themselves a “problem child” like me when it comes to home buying. He was patient and kind while I struggled to make decisions and always stayed positive. Thank you, Felix, for all your help. You will always be my Realtor!"
- Christina B
"Jesse & Felix were absolutely amazing to work with, this was my first time buying my own home and they made everything so simple. Jesse's negotiating skills were on point! And they were always available for phone calls. One thing that really made them stand out to me was the services that are included like the professional home cleaning and home warranty! Thanks Jesse and Felix! I love my new home. "
- Leanna M.
"Thank you, Felix & Jesse, for making my dream comes true within a few weeks. This was my first time buying my own home and they made everything so simple in all the aspects from finding a suitable house in a good place and in my price range. They also help a lot in negotiating the price and getting other benefits. They also provided extra services like home cleaning and a home warranty for my new home. I would definitely be recommending him to my family and friends. Thank you again!!! "
- Raju N.
"What an amazing experience! Went to my first open house at 11am on a Sunday, fell in love with it and was meeting Felix at 7pm that night to put in an offer. We were in contract the next day and closed 10 days later. All while I was working six 13-hour night shifts in a row! Felix was on the ball every second and kept things running smoothly. He’s a miracle worker! Never thought I would close on my first home in such a short period of time with little to no stress!! Thank you so much Felix!! You made my first home buying experience painless and fun!! You’re the best!! "
- Anne-Marie M.
"We are so thankful to have Felix as our realtor. He worked day and night making our new home purchase possible, and always with a smile on his face. He was sincerely working on finding us the perfect home, rather than pushing us into
something as quickly as possible, or into something we couldn't afford. However, he did manage to find us the perfect home in only 3 weeks!! He is truly dedicated to ensuring that his clients, whom are making a huge investment in today's market, are getting exactly what they want and need, a beautiful home to fill with loving memories. We cannot thank Felix enough for all his hard work and dedication. We have the home of our dreams! He is honest and very enjoyable to work with. You will be doing yourself a favor hiring him as your realtor."
- Kindra G.
"You won't need luck to find the prefect home with Felix Luck! His insane work ethic is the only thing you need. Felix went out of his way to negotiate with some lazy and unresponsive sellers for us. Felix tenaciously chased down and got responses from the sellers about our questions. In the end, we got a great deal on a beautiful new home! "
- Derek P.
"Felix was great support for us as we searched for a new home in Denver, moving from California. We were not familiar with the Denver area. We found Felix's listing on Zillow and wanted to get information about it. Felix was very helpful and answered every question my wife and I had. After speaking a few other realtors, we decided to go with him and what made us choose to-work with Felix was his honest answers, positive attitude, and he was always available and helpful. Even when I called him late nights, he always picked up his phone. We were delighted with Felix's professionalism throughout the deal and negotiation process. Felix's performance met all our expectations. He found contractors for-us, negotiate with the seller to get a lot of work done in the house before the closing so we can move into a nice home. He is very patient and one of the hardest working man I met. We would recommend Felix to anyone looking for real-estate to either purchase or sell in the Denver area."
- Nassir Y.
"Cannot recommend Felix & Jesse highly enough. He worked so hard to find the right house for us, he communicated effectively and very quickly any time we needed to contact him, and he never pressured us into a house. He gave advice when requested, but was never pushy about a particular property or a requirement of ours. Additionally, he fought for the house that we wanted at the price we felt was fair and succeeded in making sure we did not overpay, then he fought on our behalf to get the seller to fix some things before closing. On top of all that, he pays for the home inspection and a one year home warranty to cover unexpected repairs, provides a handyman for a day of repairs and a cleaning service upon closing. Since our new house didn't require any cleaning, he gave us a Nest thermostat instead. This is my first house purchase so I guess I don't know for sure, but this feels like someone going above and beyond to make sure his clients are happy, and I know I sure am. "
- Joey H
"Felix is the most amazing realtor. What we loved most about Felix was his honesty and knowledge of the market. He advised us which properties were overpriced and which were great deals. He treated us like family and never felt like he was in it for his commission. We lived in C.A. and were looking at houses in Denver. We could not fly to Denver to look at every single house we liked. He set up showings for us as we were in Denver and we used FACETIME to see all of the houses we liked. There were times we wanted to see same houses again, again and again. He never made a big deal and even it was late in the evening he went back to houses to make sure we like them. He knew it was hard to make a decision and write an offer without seeing a house and he tried everything to make sure we felt comfortable. WOW!!! What can I say? I knew he wasn't in the business for a long time but our friend said he treats his clients like his family and we knew he was a part of a most successful team in Denver. And the most amazing thing we choose a house needed a work and got an awesome deal. YAY!! But we were moving in less than a month and we couldn't find contractors do the work in such a short period of time. Guess what he found subcontractors and help us to get the work done on time. My husband, I and our two babies had a house ready when we get to Denver. I am glad we trusted him and used him as our Realtor. We have already recommended him to
all our friends and family. If you use Felix as your realtor he will work tirelessly to get you exactly what you want and deserve. He is the best realtor in Denver area."
- Namie Y.
"I recently sold my condo with Felix Luck % Jesse Medina. It was a time sensitive transaction, and I was concerned as to how long the process would take. Felix immediately did a cost analysis of my property and arrived at a price that put my home at the top end of the scale for the area. Even so, he was committed that our property would sell quickly and began his program of advertising, listing and sign exposure. I knew that market was slowing down for sellers and I needed to move into another state in less than a month. He found a buyer and negotiate the closing date that was before I had to leave. We were able to close in 17 days! I got what I wanted for my property and closed the day I move. Felix was a pleasure to work with and always took any concerns I had and addressed him accordingly. I was always kept updated, and any advice or insight he gave me was, always correct and appreciated. Knowing I was dealing with professionals like Felix was comforting, but he made me feel more like a friend than clien. Felix made a stressful time much easier to deal with. I would highly recommend him to anyone looking for an honest, straightforward and dedicated Real Estate Agent."
- Chris B
"Felix is such a great guy. He is very professional in running his business. Very knowledgeable about the different areas and helping you find the perfect fit for your budget and lifestyle. He delivers great service and hospitality at perfectly tailored pace. Always on time or early to appointments, quick to respond, and very helpful with any questions along the way. I’d choose him every time I needed to either sell or buy a home. James/Joy Rishavy - Seller (303-638-6813) Felix recently sold our condo in Denver for full list price. Needless to say, we were very happy. Felix was also extremely easy to work with, and always with a very positive attitude. He made the process seamless. Obviously, if we had other property to sell (or buy), we would definitely use Felix. Thank you, Felix! "
- Chad Mc.
"It is one of the rare times where I wish the system had 6 STARS instead of 5. Felix helped us buy a property when we were out of state. He made the process as pain free as possible. He is very organized, always on top of the issues, keeps sending us reminders if we are late on a document since we had a very tight timeline to close. Adding a cherry on top of the cake, he somehow arranged for us to do some additional remodeling work on the house while it was still in escrow. IT takes a hero realtor to pull such a job. Felix is such a one. Way to Go Felix!!!"
- Sara A.
"Five stars in each category does not even begin to describe this man's abilities in every area. As a whole, we are typically highly suspicious and unappreciative of what most realtors bring to the table but Felix proved us completely wrong. He was professional, knowledgeable, and had fantastic negotiating skills. If you are lucky enough to have him as your realtor, he will do everything he can to get you the best deal and take stress away from you and on to himself every step of the way. "
- Laura P.
"Felix did an incredible job from start to finish. His attention to detail is what made me want to work with him after randomly meeting him at an open house and asking about other potential properties. He is very knowledgeable about the market. Literally every aspect of his job was done professionally. Going above and beyond seems to be just the way he operates. And as great of a job Felix did, he is an even greater person. Will absolutely work with him again! "
- Andy O.
"Working with Felix was a pleasure, I was under very tight time constraints and he made the process painless and simple. I was most impressed with Felix's
ability to anticipate all of the issues/concerns that I had. Also, I was equally impressed with Felix's level of involvement and constant communication throughout the entire process, I really felt like he was a step ahead of everyone and I felt that my best interests were in very capable hands. Thank you for making what could have been a very stressful situation as an out of state buyer a very enjoyable experience, your professionalism was much appreciated, "
- Fatih T.
"We all have different personality types. I am skeptical by nature and lean toward a Machiavellian world-view. When I decided I wanted to sell my condo, I was filled with dread at the prospect of finding/committing to a realtor. My friend Jacqueline texted me that she had met a realtor recently so I decided to give him a shot. Felix Luck did a phenomenal job helping me sell my condo! His previous experience as a carpenter was invaluable. I am not terribly handy around the house. We worked together to do some minor things around the condo, such staining the living room railings, repainting walls, and replacing a sink in the upstairs bathroom. Additionally, Felix is an adept negotiator. My condo sold for $275,000 which was $15,000 above ask price. With the current Denver housing market this may not seem like anything special. However, if you consider an identical comp (in our same complex) sold for $255,000, the sale of my unit feels like a market setting transaction. Overall, I could not be happier with Felix’s work. He did a great job, and I would recommend him to anyone looking to buy or sell property in Denver or elsewhere."
- Jason P
"First time home buyer... Working with Felix has been without a doubt a terrific experience. We had specifically been looking for an investment property that could be fixed and made better (by two architects). Felix was offering to show us just that! He has a very high knowledge of the current market/home values/ comps/ construction cost/ and an overall high energy to get the job done! All of the persons on the team that Felix had recommended turned out to be on the same level of expertise - very high. I recommend Felix to anyone looking to buy or sell!! Good luck to everyone!"
- Iassen V.
"Felix and the Hero team are great! They are professional, friendly, and above all, excellent realtors. The whole process with him was a breeze from start to finish; he listened to our needs, found us exactly what we were looking for, negotiated a great deal, and we closed without a hiccup. During the two years we spent restoring our turn-of-the-century home and Felix was always on hand with excellent advice and huge network of contractors who could perform any type of work needed on the property. When it came time for us to sell our property, Felix had a cleaning service, a handyman, and a staging consultant put the final perfect touches on the house. During the sale process, Felix was a shrew negotiator, a tireless deal-maker, and he kept everyone and everything on-track and moving forward. I would whole heartedly recommend Felix and the Hero Team, in fact, I’m already working with them again! "
- William M
"Felix was a pleasure to work with. We felt very lucky, no pun intended, because he helped us find our home in a very efficient period of time. He helped negotiate UNDER asking price and get the chosen bid in a very competitive Colorado market. Felix' demeanor is very professional while making the process enjoyable. He also has a background in "luxury" construction so he was able to have a discerning eye and knowledge about the quality of the homes we were looking at, which in today's market, there are some very cheap materials being used and overpriced. All in all, our process with Felix was seamless and our family couldn't believe how easy it was to buy a home amidst the market's current environment. Highly recommended."
- Peter B.
"Do you want to sell your home fast? Jesse sold mine in 3 days! Do you want to get an offer for what you’re asking? Jesse got 5000.00 more than my asking price! Bottom line Jesse Medina is a true pro! Thanks Jesse "
- Larry S.
"Jesse went above and beyond in helping us find our dream home! He is absolutely phenomenal. He worked with us over seven months, showed us homes most weekends, frequently emailed useful articles and tips, and checked in at least once a week to touch base and let us know what new homes went on the market. Not only is Jesse extremely knowledgable about the home buying process, but in addition he has a background in home remodeling. He was able to suggest how to proceed with aspects of our new home, and had many connections that he was able to refer us to. Thanks to Jesse, my husband and I move into our dream home next weekend! I would highly recommend Jesse; he is professional, prompt, passionate and extremely knowledgable! Jesse truly cares about his clients and will do everything he can to help you find the perfect home for you."
- Hannah K.
"I loved Jesse he was always ready to help even when he was out of town.. He got us into a great property. Very thankful for him . He wasn't pushy at all and that is what we were worried about. I would definitely be recommending him to my family and friends"
- Luis G.
"Jess Medina recently helped me find and buy a home in Erie Colorado. He did an amazing job! He was very attentive, kind and communicated very well. I definitely recommend him to anyone looking to buy a house. "
- Jen T.
"Awesome to work with he Explained every step of the process as we are going through it I would definitely use him again It was my first time selling a house and he made the process as easy as it can possibly be and he was very thorough with everything"
- Justin/Connie C.
"I think a real estate agent might consider "us" problem clients. Jesse was not just great with his job responsibilities, he was very patient with us. He did a great job and our home sold fairly quickly. "
- Ben/Sandy A.
“THANK YOU!
We understand that you have many options in the marketplace, and are pleased that you have made THE HERO TEAM, your choice for your Real Estate needs. We want you to know how much we appreciate your business and trust”
We understand that you have many options in the marketplace, and are pleased that you have made THE HERO TEAM, your choice for your Real Estate needs. We want you to know how much we appreciate your business and trust”
– FELIX LUCK & JESSE MEDINA